GSA Passengers and Cargo

Distal & ITR Group was founded with the sole purpose of servicing airlines and other organization active in the tourism field, by integrating all the services offered by a General Sales Agent in the territory of Italy.

Distal & ITR Group as a true GSA servicing on line and off- line airlines provides full commercial, administrative and representation support in Italy and some neighbouring markets.

Distal & ITR has NO agency-related activity (passenger or cargo) nor has the company any affiliation with such agencies. This allows Distal & ITR to sustain a non-aligned position in the vast IATA and non-IATA agents market and to achieve equal product placement, distribution and effective penetration for the client airline.

The company’s commitment to the trade, as well as the professionalism of its organization, has made of Distal & ITR Group one of the most recognized airline servicing companies present in Italy.

The group’s human resources consist of more than 80 staff, which have extensive experience in the airline business, are market-oriented and trained to perform specialized tasks as well.

Serving many primary Airlines we have a deep experience in many markets including Europe, Middle East, Asia and Americas and very good relationships with public and private Italian authorities to support any issue.

Airport services

ITR Handling has been providing ground handling services supervision and cargo activities since 2000, offering highly professional support to many successful Airlines.
Our main offices are located in Rome Fiumicino Airport (FCO) and Milan Malpensa Airport (MXP). Being certified by the Italian Civil Aviation Authority, we are able to offer all our services at all major Italian airports either directly or through long-time partnerships.

Marketing & Social Media

Our marketing structure carries out all essential promotional and publicity actions on behalf of the airline client, among which:
✓ Marketing analysis
✓ Press releases and direct mailings
✓ SEO and SEM activities to develop brand awareness and sales through major social media such as Facebook, Instagram, Twitter, etc.
✓ PR activities as a continuous job to be done in order to increase the brand awareness of the Airlines and keep very high attention on the Airlines at B2B and B2C level.